Reviews, Testimonials & Ratings
"Great service and thank you!!"
Barbara in Truckee
"I am a big fan of Oasis Broadband. From my initial interaction right up to today. They are extremely service oriented and I am on a first name basis with a couple of their reps. Installation was smooth and signal is clean. Price is very competitive. I have zero complaints with Oasis…"
Robert in Grass Valley
"The best thing that I can say about our Oasis Internet service is that I never have to think about it. Even through this winter’s record snow, it was as consistent as could be. Thanks, Oasis!"
Brandon in Truckee
"Oasis Broadband is incredible. Full stop. In the second largest winter in history our internet went out for a total of 10 minutes. For real. And when it did Oasis alerted us. They said they were working on the problem. Days later they called to follow up to make sure everything was working proper. I’m pleased to continue working with them."
Mike in Truckee
"Oasis is amazing. The connection is strong and their service is fast, friendly, and local."
Stephanie in Truckee
"I've had Oasis Internet service since August 2020. I had some problems with outages and slow performance the first year, but it has been smooth sailing since then. I appreciate that the Oasis technicians were so nice, and that they worked hard until they got my problems fixed."
Joe Offer in Colfax
"So far so good! Super good this winter with all of the snow! It does slow down at times. Overall 5* Customer service is great! Thanks Oasis for bringing us a reliable service!"
Kim in Truckee
"Excellent service!! Works like a champ."
Robert in Tahoe Vista
"Even in the deepest darkest recesses of Olympic Valley (Shirley Canyon Road) and w/ >200% snowfall, our internet service has been flawless. Rock on!"
Kurt in Olympic Valley
"One of Tahoe’s most severe weather this year and my internet service has been flawless."
Dustin in Truckee
"Internet service still going strong and reliable since we first "hooked up" in 2019. We have limited vendors on Donner Summit and Oasis Broadband has been awesome. Great customer service, very attentive company, and status updates given proactively with outages. A winner in my book!”
Kelly in Donner Summit/Norden
"It has been reliable, and communication about any outages has been consistent and informative."
Jeff in Truckee
"Suffered with SuddenLink for 30 years. So glad to have a choice. Using Oasis for the past 2 months fulltime and very happy. Lots of flexibility with Oasis and my second home in Tahoe Donner”
Robert in Tahoe Donner
"Thank God for Oasis. We SUFFERED through Suddenlink for years because we could not find an alternative. The happiest day was dumping all the Suddenlink equipment in their office and firing them. The install team was great and support has been terrific.”
Andrea in Truckee
"We are so pleased with the new internet service from Oasis. Actually feel like we've entered the 21st century and eliminated bad service from HUGHES. The technicians, Don and Emily, were great, not only were they professionals, but they endeared themselves to our new insecure puppy and entertained us with their tree climb. Thank you!"
Mary in Truckee/Tahoe Donner
"Thank you to the entire Oasis team for the fast response to my inability to connect as we test new technology in Tahoe Donner. Really excellent service!"
Stacy in Tahoe Donner
"Very happy with the service, pricing, and customer attention. Great to be able to have actual broadband."
Patrick in Colfax
"Thank you for your continued hard work to get the internet back up. We are thankful."
Heather in Tahoma, during a blizzard
"Oasis has been very responsive to any outage issues that arise. Very happy with the service."
Frank in Tahoe Donner
"I had DSL for years, thinking it was adequate and not wanting to get cable. When a friend told me about Oasis and their improved download/upload speeds, I signed up. I have been very happy."
Steven in Truckee
"The install went very well and the two installers were awesome!"
Jerry in Grass Valley
"Oasis Broadband worked very well for our needs and solved the internet problems we have had for years at our Tahoe cabin.”
Doris in Tahoma/Meeks Bay
"Everything is good!”
Gary in Tahoe Donner
"AT&T's outdated infrastructure (DSL) was totally inadequate for today's internet needs. Oasis Broadband was a dream come true after years of poor internet service. I can now work from home with confidence! In addition, their responsiveness to an issue was immediate and complete. Get on board!"
John in Tahoe Vista
"What we have appreciated about Oasis Broadband is not only that they provide faster and less costly Internet access than the satellite provider (Hughes Net) we used before, nor that they are much more reliable than what we hear from other Tahoe Donner members about Suddenlink, but that we can actually get a hold of their service experts when needed, without going through an endless robot and waiting experience, and get knowledgeable hands-on individual help."
Klaus in Tahoe Donner
"We almost ended up not moving to Colfax over internet concerns and were so happy when we found Oasis. Oasis is the only internet company in Colfax that provides the speed and reliability I need to work from home on a VPN."
Taylor in Colfax
"Up and running, and speeds are really great."
Douglas in Colfax
"I remain a very happy customer. Service and responsiveness has been excellent."
John in Grass Valley
"It has been wonderful having Oasis as our internet provider so far; things are great. It's nice to have reliable internet and their service and communication have been great.”
Dorothy in Tahoe Vista
"Oasis Broadband is doing an amazingly great job delivering internet to our condos! I have personally recommended Oasis service to many fellow homeowners. With Oasis broadband, we have been able to seamlessly work remotely with no hiccups. Thank you for delivering and providing great service - we’ve been a customer since December 2019.”
Kelly in Norden
"I have been with Oasis for nine years now and they have always been responsive to my needs. They even upgraded my receiver a couple of years ago, at a significant cost to them, which truly improved my service. I highly recommend Oasis.”
Geoffrey in Colfax
"We were one of the first ones in our neighborhood to contract with Oasis Broadband for our internet. The people we have dealt with were professional, knowledgeable, efficient, and polite. The Internet service has been very reliable, even during raging snowstorms. We are very pleased and we highly recommend them!”
Nancy in Tahoe Vista
"The addition of Oasis broadband to our neighborhood has been wonderful. The installers were great, very accommodating and even helped us set up our server. The service has been flawless even with several streaming services going at once no letdowns. I can finally work from my home in paradise with video calls and large email files. Highly recommend."
Monte in Tahoe Vista
"The 5G Oasis Broadband has been much more reliable than the previous generation. Finally, we have good internet on Donner Summit. "
Karen in Donner Summit
"We live in an extremely limited area, no cable etc. so we all jumped on the chance to have decent internet! They really came through, good customer service and the field and phone staff are wonderful. A few glitches but we went in knowing and they are getting less and less frequent! Satisfied, and they really try hard always, get emails ahead of outages if applicable! Thanks Oasis! Keep up the good work!”
Kim in Tahoe Vista
"Finally broadband that works in Tahoe Donner. Great reliability and service.”
Greg in Tahoe Donner
"Reliable service, affordable, speed that my gaming son doesn't complain about while everyone else in the house and their devices run night and day simultaneously, AND super responsive and kind customer service agents!? Oasis has got it figured out, and they have earned this family's loyalty and business for a long time."
Catherine in Colfax
"It's good....much better than the competition!"
Lloyd in Truckee
"We have recommended Oasis to many neighbors; we could not get fast and reliable internet until now."
Maureen
"Wow! I went from having extremely slow DSL to amazing fast internet! I have now uploaded files that used to not load due to lack of speed, streamed movies/tv shows easily and been apart of zoom meetings that don't digitize or freeze me out! Completely amazing service!"
Kerrian in Tahoe Vista
"I had no real internet options at either my home or my business. We struggled with cellular hotspots at both locations until Oasis rolled out its 5G systems. Our kid's stream at home with no problems even on the basic Oasis Broadband package at only $65/month and now I can process credit card transactions and stream with no glitches at the business."
Jason
"I sincerely appreciate all of your help! You went above and beyond to help us resolve the problems we were having, and I can’t say how much that means considering how hard it is to work with large companies such as ATT. I feel confident that we will be long term customers."
Olivia
"Oasis Broadband has been a lifesaver. We were juggling multiple 4G hotspot accounts, paying a fortune and not getting what we needed. Now we get great speeds for everything that we are now doing at home. Could not be happier."
Michael
"The new service is excellent. You have my compliments, sir. This is unbelievable. Working from home is a dream."
Mike R.
"We could not be happier! Our internet works great and when we have had a problem the customer service is right on top of things. We really appreciate Oasis!”
Dee in Grass Valley
"Thank you for such great service. The installation was very professional and I've seen a vast improvement over AT&T DSL. Nice to have high-speed WiFi in Tahoe.”
Michael in Tahoe Vista
"What a pleasant surprise! Before Oasis, working from home was frustrating because I was using my phone data to access the Internet. I am so happy we made the decision to go with Oasis. Fast internet and, most important, reliable!”
Catherine in Colfax
"Dependable, cost effective Internet where no internet existed previously. I'd say they've gotten out in front of a rather large rush of people now trying to figure out how to work and play from anywhere and everywhere. Even better, the people are responsive, competent, and pleasant. I'm lucky to have found them and can't recommend them enough in the Truckee area."
Patrick in Truckee
"It has been so pleasant around our house now that I'm not constantly hearing my husband complain about our internet connection lagging! We have tried literally every provider in the Grass Valley area and you guys are the only company that can keep up with our heavy usage. It has been wonderful to finally have a real connection to the internet. Thank you so much."
Abby in Grass Valley
"Great tech service, hardly never down - I don't remember having a problem for at least the last 12 months."
Ed in Truckee
"Dependable service finally reaches Alpine Meadows."
Chuck in Alpine Meadows
"I appreciate your proactive communication about service problems. When my service was set up, your teams went above and beyond for me to make it work, and I deeply valued that extra effort."
Adrian in Truckee
"With almost record snow in Colfax, CA, service was still reliable. Very satisfied with the new service."
Joe in Colfax
"Oasis has been incredibly stable and performant through this incredible winter. Zero outages and no noticeable slowdowns. And with all of the weather we stayed in streaming movies more than usual. My only concern was a massive 2 story icicle right by my Oasis radio - fortunately it calved without hitting the equipment."
Chuck in Tahoe Vista
"Oasis has been 100% reliable during this winter of continuous blizzards, with winds over 100 mph and snowfall over 54 feet. Very happy with this service. Thank you!"
Brenda in Tahoe City
"We have been really happy with our service. The cost is reasonable and the performance has been good enough to support video streaming. In fact we canceled our satellite service and stream exclusively."
Bob in Olympic Valley
"Never lost service (knock on wood) during all the storms. Would recommend."
Angie in Truckee
"We are totally satisfied after years of searching for reliable internet service."
Kim in Colfax
"We have had great internet service through a tough winter. No issues with the service."
Rick in Tahoe Donner
"I’m in a HARD to reach location. Literally at the bottom of a ravine, mountains on either side of me, surrounded by tall trees. The realtor who sold me the property said Internet would be impossible to get. He told all potential buyers this. Long story short, Oasis Broadband brainstormed a way to get me signal, and it has been incredible. Fast and reliable service every day! Since I run an online business as a graphic designer, constantly downloading and uploading large files, I needed service I could count on. Oasis fit the bill like no other, and my family is very grateful! We stream Amazon Prime shows, link our phones to the WiFi, play YouTube videos, work with clients, and more, SIMULTANEOUSLY, all without the hassles other local providers have.
During our Snowmageddon, as long as my generator was producing electricity, we had internet service. Absolutely invaluable!"
Ian in Chicago Park/Colfax
"Thanks, our service has been restored! Thanks for the frequent updates throughout the outage, and thank your crew for their hard work in restoring service."
Andrew in Meeks Bay/Tahoma, during a blizzard
"So far we're happy with the service. No glitches or anything weird at all. And, faster download/upload speeds. Yes, I would recommend Oasis.”
Corky in Glenshire
"I had AT&T DSL for many years; it was adequate for my use but too many disconnections, especially when I connected to my remote office computer. Switched over to Oasis last July. Had some issues with losing connections due to my very old router. Bought a new router from Oasis and everything has been up and running great. The price of Oasis was about the same as DSL with no data cap and much faster download/upload speeds. They have great customer service and tech support."
Ed in Truckee
"Increased my internet speed by 6x over the previous provider. Local company with A+ customer service. Located in Lake Tahoe and internet works great now!"
Jason in Tahoe Vista
"I was frustrated with (my current ISP's) reliability, speeds, and customer service so I went back and looked at Oasis to see what speeds you were offering. I saw that your technology was newer and faster with reasonable prices so I called to check into it.
I am extremely happy with what speeds I am getting for both download and upload, and your customer service. You called and checked and emailed after I was concerned about my speed when I went online and checked with some different sites. You recommended a couple of sites to check my upload and download speeds and they are terrific.
I am currently extremely happy with Oasis Broadband."
Matt
"Efficient and great!"
Jing in Tahoe Vista
"I appreciate your service and communication when there are outages.”
Deborah in Tahoma
"I couldn't be happier with Oasis. They are friendly, communicative, and make me feel like they genuinely care about the quality and consistency of my service. I work from home several days a week in Tahoe Donner and have never had any issues with upload or download speeds. After experiencing weeks of disrupted service from other providers, I feel so lucky to have found this company!"
Lindsey in Truckee/Tahoe Donner
"On the whole it's very good, thanks.”
James in Tahoe Donner
"Oasis has been a game-changer! My daughter Tieghan and I have an online food blog called Half Baked Harvest as well as a popular Instagram account. We put out a new post every day and going into town to work when in Tahoe was not fun. Having fast reliable internet really is a must in our family being able to stay here. So much so that Red was even considering selling the house. He tried purchasing a cell phone solely for the purpose of accessing more data for the house…which was not a good solution. Oasis really was such a saving grace for us. Right now we have twelve people staying in the house... all using the Internet and downloading content. Oasis’s Service has been able to handle all of us without any issues.”
Jennifer Gerard, Snowboarding Olympic Gold Medalist Red Gerard's mother, in Tahoe
"Internet service for the Alpine Peaks area that works! The Oasis staff has been very helpful and responsive."
Kurt in Alpine Peaks / Tahoe City
"We have wandered through the Internet Wilderness for a long time before we found Oasis. Finding functional Internet service for our newly constructed home has been a challenge and we have investigated an array of technologies for our location – wired DSL and cable, fixed wireless, high-orbit satellite and various cellular connections. Up to now, these options have only offered expensive service, very slow speeds, and/or failures to connect. We were running out of options.
Then we found Oasis. They are local, they have reasonably priced plans and they have very helpful staff. Oasis was willing to try out a variety of configurations to see what would work best with our existing equipment and our location relative to the connecting towers. The result has been a strong, fast and reliable Internet connection for our work needs and streaming entertainment. We highly recommend Oasis Broadband. This Oasis is No Mirage."
Ron in Meadow Vista
"Oasis works very well for my needs on the internet and for TV viewing. So far so good.”
Robert in Springville
"The installation crew was exceptional. Arrived on time, courteous, accommodating, very professional and thorough in their work. Couldn't have had a better installation crew. Happy to report back after a few months of usage."
Evan in Truckee
"We could not be happier! Our internet works great and when we have had a problem the customer service is right on top of things. We really appreciate Oasis!”
Dee in Grass Valley
"Thank you for such great service. The installation was very professional and I've seen a vast improvement over AT&T DSL. Nice to have high-speed WiFi in Tahoe.”
Michael in Tahoe Vista
"Performance has been excellent and I finally have hi-speed Internet at home after years of suffering with a low speed and unreliable DSL from AT&T. Support from Oasis has been fast and effective and it is great to be able to interact with a real person."
Jean-Paul in Tahoe Vista
"You guys have been pretty darn good! With service and keeping us informed if there is an outage. Thank you!”
Cherrie in Alpine Meadows
"For most of the time that we have been home owners in Alpine Meadows (over 20 years) of internet service has been spotty. And there were no viable alternatives. The good news is that over the past couple of years the quality of the service has improved enough to allow for streaming. In fact we canceled our satellite service because of this. And with the installation of the fiber backbone the service had even gotten better. I am quite satisfied with both the quality and price of the Oasis service.”
Bob in Alpine Meadows
"Oasis Broadband was a great improvement to our Meeks Bay location. The system has been been very reliable even during our work from home confinement when multiple devices have been running."
Ralph in Meeks Bay
"Oasis Broadband has been nothing but amazing since moving to a rural area. I work from home and have no issues with speed. I also have 2 gamers in my house. We were concerned about lag issues, but so far, so good. Thank you for great service."
Brittani in Colfax
"Our service is dependable. We have had absolutely no problems - thank you so much!"
Pauline
"I can't believe how great this internet is. I thought we were stuck with terrible internet and was willing to deal with it, but switching to Oasis has been a game changer. I honestly can't tell the difference between this and my fiber-optic internet in the Bay Area. And the customer service is excellent! I'm very happy."
Emily in Tahoma
"Oasis broadband saved my sanity. I was having a terrible time trying get fast, reliable service in GLENSHIRE and now my kids can finally entertain themselves and business calls never get dropped! I highly recommend their services to everyone, especially people with DSL. My days of frustration are gone!"
Kim in Glenshire
"We love using Oasis internet. It’s really fast, and we haven’t had any issues at all with our service. They are very responsive when we have any questions, we would definitely recommend this service."
Kassandra
"That level of care cannot be bought - it has to come from within."
Lynn in Colfax
"I look to remain in place with you folks indefinitely; so keep up the good work."
Loyce in Auburn
"I’m thrilled to have Oasis back. They weren’t available in our neighborhood for some time but we just got on their new 30mbps service and it’s been a huge improvement over the 8 hour failed downloads I had on DSL at less than 1mbps. Thank you!"
Luke
"I just want you to know that we just installed Oasis Broadband in our Alpine Meadows rental home in December 2010. Through all of the snow that we have had it has worked flawlessly."
Carol in Alpine Meadows
"We were one of the first ones in our neighborhood to contract with Oasis Broadband for our internet. The people we have dealt with were professional, knowledgeable, efficient, and polite. The Internet service has been very reliable, even during raging snowstorms. We are very pleased and we highly recommend them!”
Nancy in Tahoe Vista
"We live at 7200 feet elevation in Truckee so it was pretty difficult getting this setup to work, but you guys got me working and I couldn't be happier! Love it!”
Vince in Truckee
"Oasis worked with me to hook up our rural neighborhood. I appreciate their transparency and willingness to walk through the entire process. Our internet is hooked up and we’re happy with the service."
Verb Cabin in Tahoe Vista
"Oasis Broadband was a great improvement to our Meeks Bay location. The system has been been very reliable even during our work from home confinement when multiple devices have been running."
Ralph in Meeks Bay
"You guys are great!!!! Way better than my old DSL and Suddenlink. It’s a real pleasure to be able to stream programs without interruptions. Keep up the good work!"
Richard in Tahoe City
"Thank you for providing quality broadband internet to rural customers! Oasis has an excellent and friendly customer support team. They provide internet in geographically challenging areas, and their technical teams are quick to troubleshoot any problems.”
Brenda in Tahoe City