Customer Support 24/7

Friendly, local representatives are here for you to answer your service calls and emails.

  • (530) 820-1020
  • support@oasisbroadband.net

Frequently Asked Questions

Anything. You stream in HD, play any massive multiplayer games, move big files and video conference. There’s nothing you can’t do.

It’s a secure as you need it to be. Add a VPN and you have complete snoop-proof data and messaging from your computer until we put your traffic on the Internet.

It depends on where you are but home service is now at 50 mb/sec download and 10 mb/sec upload in some areas where we offer 5G+. Businesses can get even more.

It’s a method of getting internet to your home that avoids the slow phone lines used for DSL. It is a huge improvement over slow-feeling and expensive satellite internet and makes overage charges on your phone a thing of the past.

We use a variety of different transceivers that are mounted on the outside of your home like a satellite dish, but in most cases our equipment is much smaller.

Only if you have never had broadband internet before. Be prepared to be amazed. The frustration of slow satellite internet making you wait a few seconds every time you click will be gone. Sorry, but you’ll have to find another excuse for not attending video conferences because they work flawlessly on our system!

Size: approx. 9.8 x 9.8 x 3.2 inches

Only long enough to cancel your old internet service.

Some of our plans are unlimited.

IT IS NOT. We are real internet at real prices. Satellite has low data caps, delays, capacity problems and costs a lot for just a little.

No, our outdoor radio is your new modem.

2-4 hours

We are available almost anywhere in the US.

WiFi is the technology that lets you connect your phone, computer and any other device in your home back to your router. Our service uses proprietary wireless protocols that you could call WiFi on steroids.

  • All three are "always on", but that’s where the similarities end.
  • Cable and DSL both use wires to connect to your home. We use our own local wireless towers to beam internet right to your home.
  • DSL has a poor price to performance ratio, lower data caps, and is becoming unreliable as phone lines expire due to age.
  • Cable companies advertise fast speeds but often don’t deliver at peak times. And, their customer support is, well, you know, it’s a cable company.

Yes.

Best in Internet and Customer Service

"Dependable, cost effective Internet where no internet existed previously. I'd say they've gotten out in front of a rather large rush of people now trying to figure out how to work and play from anywhere and everywhere. Even better, the people are responsive, competent, and pleasant. I'm lucky to have found them and can't recommend them enough in the Truckee area."

Patrick in Truckee

"It has been so pleasant around our house now that I'm not constantly hearing my husband complain about our internet connection lagging! We have tried literally every provider in the Grass Valley area and you guys are the only company that can keep up with our heavy usage. It has been wonderful to finally have a real connection to the internet. Thank you so much."

Abby in Grass Valley

"Oasis Broadband was a great improvement to our Meeks Bay location. The system has been been very reliable even during our work from home confinement when multiple devices have been running."

Ralph in Meeks Bay

"I had no real internet options at either my home or my business. We struggled with cellular hotspots at both locations until Oasis rolled out its 5G systems. Our kid's stream at home with no problems even on the basic Oasis Broadband package at only $65/month and now I can process credit card transactions and stream with no glitches at the business."

Jason

"We love using Oasis internet. It’s really fast, and we haven’t had any issues at all with our service. They are very responsive when we have any questions, we would definitely recommend this service."

Kassandra

"We have recommended Oasis to many neighbors; we could not get fast and reliable internet until now."

Maureen

"I just want you to know that we just installed Oasis Broadband in our Alpine Meadows rental home in December 2010. Through all of the snow that we have had it has worked flawlessly."

Carol in Alpine Meadows

"That level of care cannot be bought - it has to come from within."

Lynn in Colfax

"I look to remain in place with you folks indefinitely; so keep up the good work."

Loyce in Auburn

"Oasis Broadband has been a lifesaver. We were juggling multiple 4G hotspot accounts, paying a fortune and not getting what we needed. Now we get great speeds for everything that we are now doing at home. Could not be happier."

Michael

"I’m thrilled to have Oasis back. They weren’t available in our neighborhood for some time but we just got on their new 30mbps service and it’s been a huge improvement over the 8 hour failed downloads I had on DSL at less than 1mbps. Thank you!"

Luke

"The new service is excellent. You have my compliments, sir. This is unbelievable. Working from home is a dream."

Mike R.