What Ordering Beta Internet Service Means
Are you ready for Beta Service?
Beta test” means we are not yet able to guarantee performance levels of the highest speed packages. We will also be performing upgrades and changes meaning short periods of downtime are expected.
a) May periodically be somewhat slower than your package indicates it should be.
b) May shut off occasionally while we work on things. We will always try to conduct planned outages late at night and we will let you know in advance about any longer scheduled outages.
If you prefer to wait to take service until we have exited our Beta period, please wait to submit your order and send an email to sales@OasisBroadband.net and let us know you’d like to be added to the list of customers who prefer to have their service installed once the Beta phase is over. When our system is “production ready,” we will send an email to everyone on our email list who hasn’t already signed up to let them know the network is fully productionalized.
If you are ready to order now, please keep the following in mind:
- We will install customers in the order in which we receive their broadband orders.
- Depending on how many signups we receive, it may be as long as 2 weeks until we contact you for installation.
- Depending on how many signups we receive, it may take well over a month to install your equipment. We apologize but we only have so many installers and tree climbers and all of Olympic Valley wants to be installed tomorrow, which of course we cannot do.
- We will do our best to respond to questions but please check the FAQ page before calling or emailing any queries. We will be able to respond to email inquiries faster than phone inquiries.