Customer Support

Friendly, local representatives are here for you to answer your service calls and emails.

Internet Technical Support

Open Support Ticket
(530) 820-1020
support@oasisbroadband.net

Live Support Available 
Monday-Friday 7:00 am - 7:00 pm
Saturday-Sunday 9:00 am - 6:00 pm

Frequently Asked Questions

Best in Internet and Customer Service

"Even in the deepest darkest recesses of Olympic Valley (Shirley Canyon Road) and w/ >200% snowfall, our internet service has been flawless. Rock on!”

Kurt in Olympic Valley

"Thank you to the entire Oasis team for the fast response to my inability to connect as we test new technology in Tahoe Donner. Really excellent service!”

Stacy in Tahoe Donner

"Oasis has an excellent and friendly customer support team.  They provide internet in geographically challenging areas, and their technical teams are quick to troubleshoot any problems.”

Brenda in Tahoe City

"Oasis was willing to try out a variety of configurations to see what would work best with our existing equipment and our location relative to the connecting towers. The result has been a strong, fast and reliable Internet."

Ron in Meadows Vista

"Internet service for the Alpine Peaks area that works! The Oasis staff has been very helpful and responsive."

Kurt in Alpine Peaks / Tahoe City

I was truly impressed when, during unprecedented winter storms that were accompanied with several long power outages, the Oasis service guys twice went well beyond their call of duty and re-established our service quickly, so our snowed-in guests were reconnected with the outer world.

Klaus in Tahoe Donner

Communication about any outages has been consistent and informative.

Jeff in Truckee