Beta Internet FAQ

When building out a new area for service, there is a high volume of questions. Most are answered below. Please review these FAQ, before submitting an inquiry.

We have built our own wireless network right in your community! We used two different technologies – one for super fast speeds and one for penetrating trees.

Oasis broadband is now offering 100/20 Mbps Beta broadband service in the West and Central portions of Olympic Valley. In several months when our permanent fiber backhaul connection is in place, we will exit the Beta phase of our service and begin offering packages with speeds of up to 250/250 Mbps in the West end of Olympic Valley. The central portion of Olympic Valley will be able to access packages with speeds up to 200/200 Mbps toward the end of the year. Phase 2 of the project where we bring service to the East end of Olympic Valley will begin construction shortly after we exit our initial Beta period in Western and Central Olympic Valley. Over time, faster and faster packages will be offered in all areas. Eventually, we will be able to provide Gigabit service to all of Olympic Valley through this network.

For those running businesses at home, a limited number of faster business packages are available now in Beta Test mode.

Oasis Broadband brings great high speed Internet and great customer service to neighborhoods that don’t have standard provider options available. We build custom networks to suit the situation and have been doing so since 2003. We have lots of customers in rural California.

That’s great! But, if you don’t, you have a 30 day, no questions asked money-back guarantee (except for tree climbing fees incurred). However, 99% of the time we can fix initial problems. If you do really like your service, we ask you to write a review on Yelp, Google or Facebook.

First, let us know as soon as possible if you’re not happy with the service. 99% of the time we can fix initial problems, and once the service exits Beta mode the service will be extremely robust from the very first day of installation. If we’re not able to fix the problem for any reason (which is very unlikely), or you just decide you don’t want the service, you have a 30 day, no questions asked, money-back guarantee which covers all costs except any tree climbing fees incurred.

Yes, we can rent or sell you a wireless router, or you can use your own as long as it’s compatible with 802.11N standard.

Yes, we’ve never failed at meeting a customer’s needs at getting Internet where it’s wanted. We can do this for you through mesh systems, custom multiple router installations, etc.

Yes, you can get unlimited calling in Canada and the US for $20/month. You can sign up for that when you place an order.