Say Good-bye to Internet Nightmares
Best in Internet and Customer Service
Frequently Asked Questions
We have built our own wireless network right in your community! We used two different technologies – one for super fast speeds and one for penetrating trees.
Home packages are up to 100 Mb/sec which is significantly faster than the service previously available in your area.
- Our “line of sight” technology will provide faster home packages later. If you want our fastest packages or the ability to upgrade later, you may need to have your transceiver put up in a tree because it needs to “see” our access point. If we do have to put your transceiver up in a tree on your property, you would need to pay our tree climber an extra $150-$200 to hike this to the top of your tree but this has added entertainment value!
- Our new LTE technology is great in that it will go through a tree or two and save on tree climb fees for some, but will not deliver peak speeds for all of the faster upload and download packages later. This technology may also require a tree climb depending on your relative position to our access point. We’ll map out the entire neighborhood to get a feel for what you need and let you know how it looks when we receive your order.
When we are convinced of the performance of the network and have optimized our bandwidth, we may release faster home packages that you can easily upgrade to, no matter which package you choose (HomeConnect, 2nd HomeConnect, or Business Class) on your order now, however, you will need “line of site” technology to upgrade later. There is no cost to upgrade later but the packages will cost a bit more.
Unfortunately, not everyone will be able to get “line-of-site” technology due to basic house/transmitter geometry limitations. We apologize but without putting a 300 foot tower up, it’s just not possible.
For those running businesses at home, a limited number of faster business packages are available now in Beta Test mode.
Oasis Broadband brings great high speed Internet and great customer service to neighborhoods that don’t have standard provider options available. We build custom networks to suit the situation and have been doing so since 2003. We have lots of customers in rural California.
That’s great! But, if you don’t, you have a 30 day, no questions asked money-back guarantee (except for tree climbing fees incurred). However, 99% of the time we can fix initial problems. If you do really like your service, we ask you to write a review on Yelp, Google or Facebook.
Yes, we can rent or sell you a wireless router.
Yes, we’ve never failed at meeting a customer’s needs at getting Internet where it’s wanted.
Yes, you can get unlimited calling in Canada and the US for $20/month. You can sign up for that when you place an order.